Fully Automate the Translation of Salesforce Knowledge Articles

The Salesforce Knowledge + Memsource integration ensures that your multilingual knowledge base is consistent and always up to date.

The integration can detect changes to articles and automatically sends them to Memsource for translation, ensuring customers always receive accurate information.

Speed up the translation process

Increase translation efficiency and reduce costs

Translate articles with AI-powered machine translation and translation memory. Memsource automatically stores past translations so you never have to translate the same sentence twice.

Ensure high-quality translations

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The plug&play integration does not require any coding, so you can get started translating your knowledge base right away, and without ever leaving Salesforce. Simply label the articles you want to translate to automatically start the translation process in Memsource. After translation, seamlessly receive articles back in Salesforce to be reviewed, or publish them right away. The integration supports the Classic and the Lightning versions of Salesforce Knowledge.

How does Memsource integrate with Salesforce?

Why choose Salesforce + Memsource?

Leverage automated QA checks, translation memories, and termbases to ensure the right terminology is used throughout your knowledge base.

Save support agent time

Keeping your multilingual knowledge base up to date will reduce the number of times your customers need to contact the support team, minimizing company overhead.

The plug&play connector is compatible with the Classic and the Lightning versions of Salesforce Knowledge. It does not require any coding, so you can get started translating your knowledge base articles right away. The integration eliminates the hassle of manually transferring content for translation in spreadsheets or emails, so you can save time, and easily help customers in their own language.

The integration enables authors to translate knowledge base articles without ever leaving Salesforce. It eliminates the hassle of manually transferring content for translation in spreadsheets or emails, so you can save hours of project management time, and easily help customers in their own language.